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 Project Account Manager - Liverpool Our client, a large facilities management company are seeking to recruit a Project Account Manager for their site in Liverpool. This is an exciting role that has been developed to work within a specialist services division due to company growth. Principle Accountabilities: To organise and arrange attendance of customer team meetings on a weekly/monthly basis.To ensure regular contact is kept will all Facilities Directors/Regional Facilities managers and the like.To support projects commercial team in assisting with surveying & estimating matters project(s) specific.To engage with all parties as necessary to prepare/develop project specific scopes of works.To provide a single point of contact function on behalf of Specialist Services and disseminate any communicated requirements to the applicable operational team. To ensure you provide all necessary documented reporting at clients meetings, covering: H&S, Quote, Win/Lose, customer survey, actual progress ratios and statistics. Where applicable and only if required individual project status reports.To develop in conjunction with Specialist Services General managers a business plan covering a minimum 3 year period utilising Key Account management principles. That will outline a strategic objective to show year on year growth in terms of volume / profitability and the benefits/ value that specialist services will add to the overall account.To research and develop credible business plan identifying viability in introducing a dedicated Professional Project management group operating autonomously direct to clients.To ensure that regular/good communication is kept with all specialist services national operational teams.To ensure that individual project requirements are disseminated to the correct business unit and that owners are assigned.To provide initial technical support as and when required.To ensure regular contact is kept with the Customer Quotation team to ensure all actions are being addressed at all times.To ensure that all procedures and processes are maintained to the highest level.To provide similar support if & when required to other key accounts on a national basis. Qualifications and Experience: Hold Technical qualifications in a building services discipline. Extensive experience in a managerial role.To be able to demonstrate that experience is held working in a commercial property environment.To hold key skills in dealing with customers on a daily basisTo be able to communicate at all levels, with excellent written and oral skills.To be self motivated and to be able to motivate others, to be reliable and to be able to act with responsibility.To be able to plan and organise effectivelyTo be able to develop and maintain effective relationships both with clients, other business units and colleagues.IT skills required with specific reference to the Microsoft sweep of business packages.To hold an understanding of Profit & loss accounts attributable to the respective business.To be able to provide specific reports on a regular basis and to be of a detailed and professional nature.Hold sufficient Health & Safety experience. Valid full driving licenceRemuneration Hours of work, Monday - Friday 8.00am - 5.00pm£40,000 per annum, Company car or allowance, Pension, Private Medical Insurance and 25 days holiday per year
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