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 Our client has an exciting opportunity for an experienced and driven candidate to assist in continuing to successfully manage their largest local frameworks, and be influential in delivering the Business Plan.You will be managing the operational aspect of our Planned Maintenance and Major Repairs programme for Local Customers. You will be influential in the management of site teams and systems and the ongoing implementation of processes. You will demonstrate continuous delivery improvement over the term of the programmes, and be influential in progressing the framework.You will be responsible for managing the production team, consisting of Project & Site Management, Resident Liaison Officers, Foreman, Technicians and Supply Chain. Candidates must have; Passion for customer serviceLeadership skillsInspiring others to performAbility to work on own initiative and to a high level of accuracyPlanning and programming skills on both a strategic and project related levelMeeting deadlines without the need for promptingTrue understanding of the Partnering processAbility to manage and deliver against set processesCandidates must have experience in the following; Involved previously in Planned Maintenance Programmes with Local Authorities or RSL's.Skills in planning and programming.Confidence in managing the Resident Liaison Process.A good understanding of Customer Service Levels and Key Performance Indicators.Able to lead effective meetings and manage delivery through others.Good Customer facing skillsHNC level qualifications gained in a Construction Related disciplineTo apply for this position, please send your CV to jamie.risdale@optionsrecruitment.co.uk
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